FREQUENTLY ASKED QUESTIONS
What is a private utility locate?
A private utility locate involves identifying and marking underground utilities beyond the scope of public 811 services. This typically includes privately owned electric, gas, water, sewer, storm, and communication lines located on private property.
How is a private utility locate different from calling 811?
Calling 811 only marks public utilities up to the meter or point of service. Private utilities located beyond that point such as services feeding buildings, irrigation, site lighting, or private storm and sewer systems are not covered by 811 and require a private utility locating service.
What utilities can you locate?
We locate detectable underground utilities including:
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Electric
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Gas
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Water
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Sewer
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Storm sewer
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Communications (fiber, phone, data)
Detection depends on utility material, depth, access points, and site conditions.
Do you provide utility maps or sketches?
Yes. A utility sketch is provided showing located utilities relative to visible site features. Depending on the project, deliverables may include a PDF utility sketch and/or GIS-compatible files for client coordination and planning.
How accurate are your locates?
We use industry-standard locating equipment and proven field methods to achieve the best possible results. However, accuracy can be affected by soil conditions, utility material, congestion, depth, and available access points. All locates represent the best professional interpretation at the time of service.
Can all utilities be located?
No. Some utilities are non-conductive, abandoned, broken, or lack access points. While we investigate the site thoroughly, not all utilities can be detected using conventional locating methods.
Do you mark utilities on the ground?
Yes. Utilities are marked using standard APWA color codes and supplemented with flags or paint where appropriate. Markings are temporary and may fade or be disturbed by weather or site activity.
How long are markings valid?
Markings should be considered valid for a short period of time. Weather, traffic, and construction activity can degrade markings quickly. If excavation is delayed, a re-locate is recommended.
Do you locate utilities inside buildings?
Locating inside buildings or beneath slabs may be possible depending on access and conditions. This should be discussed in advance, as additional time and limitations may apply.